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Water and Sewer Utilities

Water and Sewer costs are paid through user charges (billed quarterly) and infrastructure levies (billed on annual tax notice).

Water Utility Rates

At the January 25, 2021 Council meeting, Council approved changes to the way we bill for water services. This change will be implemented on your next utility bill, which will be sent out in mid to late April. For additional information about the review of the water rate structure and updated rates, please visit our New Water Rate Structure page.

2021 Water Rates

 
 2021
Fixed Quarterly Charge Per Unit

$20.00
User Charge Per 1,000 Gallons

$5.37
Annual Infrastructure Levy Per Folio

$75.00

Previous Water Rates

 
 2020
2019
2018
User Charge (Per 1,000 Gallons)

 $6.50  $6.50 $6.27
Minimum Quarterly User Charge

 $20.00  $20.00  $20.00
Annual Infrastructure Levy Per Folio

 $65.00  $65.00  $60.00


Sewer User Charge

The Sewer User Charge provides for the operation of the Town’s sewer collection system, and Sidney’s portion of costs to operate the Unified Treatment Plant for the Saanich Peninsula. The Sewer User Charge is based on water consumption. The Capital and Infrastructure levy provides for renewal of the Sewer Utility's infrastructure.


 2021  2020  2019
User Charge Per 1,000 Gallons

 $7.90  $7.40 $7.40
Minimum Quarterly User Charge

 $25.00  $25.00  $25.00
Annual Infrastructure Levy Per Folio
     
- Single Family Dwelling
 $130.00
 $130.00  $130.00
- Strata Unit

 $65.00 $65.00
 $65.00

 

Utility Payment Options

Online with Credit Card Pay online using your Visa or MasterCard.  You will need your utility account number and access code, which can be found on your utility bill.

Online Banking – You can also pay online using your bank’s online bill payment service.  If you have not paid us using this method before, you will have to add the Town of Sidney as a new payee.
Helpful Tip – Try searching for us as just “Sidney”, then select the appropriate payee for utility bills.  Your account number can be found on your utility bill.

Pre-Authorized Withdrawal Plan – Your utility account balance can be automatically withdrawn from your bank account on each due date.  To sign-up for this service, modify your existing pre-authorized withdrawal information, or cancel your pre-authorized withdrawal payments, please visit our online service MySidney.  If you do not have a MySidney profile, you can register for one on the MySidney Registration Page.

By Mail – Cheques are accepted by mail.  Please send to:
Town of Sidney
2440 Sidney Ave
Sidney BC  V8L 1Y7

At Bank – Utility bills are payable in person at most financial institutions.

Drop Box At Municipal Hall – Cheques can be deposited in the drop box located at the main entrance to Town Hall, available 24/7. Please do not deposit cash in the drop box.

Water Leak Adjustments

If a property owner experiences a leak in their water systems, leading to higher than normal water consumption, they may be eligible for a one-time leak adjustment. This policy outlines the circumstances under which property owners can apply for a leak adjustment, and the methodology that will be used to calculate the amount of the adjustment.

Water Leak Adjustment Policy
Water Leak Adjustment Form