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Emergency Operations Centre

The Town of Sidney activated its Emergency Operations Centre (EOC) on March 12, 2020 in order to centralize the Town's COVID-19 monitoring and response efforts.

What is an Emergency Operations Centre?

An Emergency Operations Centre (EOC) is a centralized unit that, during an emergency, is responsible for the four pillars of emergency management: mitigation/prevention, preparedness, response, and recovery. In this case, the EOC provides strategic direction to the Town’s operations, our business community, and to the public. This direction is based on the work produced by the EOC staff and with guidance from senior levels of government and public health authorities.

The roles currently being filled in the Town's EOC are:

  • Director
  • Deputy Director
  • Liaison
  • Risk Management
  • Information
  • Operations
  • Planning
  • Logistics
  • Finance

The EOC is staffed by Town employees from all departments, and also includes liaisons from the Sidney Business Improvement Area & Saanich Peninsula Chamber of Commerce. It’s currently running a daily operational period (7 days a week) between the hours of 8:30 am to 4:30 pm.

Key focus areas of the EOC's COVID-19 Response include:

  • Response Planning
    Updating response plans and initiating response operations as the situation evolves. Given the ever-changing and quickly evolving nature of the COVID-19 pandemic, plans focus on short, mid and long-term scenarios.
  • Recovery Planning
    The Sidney Business Improvement Area (SBIA) and the Saanich Peninsula Chamber of Commerce (The Chamber) are working as a part of the EOC to actively participate in the business recovery process. They are assisting with messaging to the business community and ensuring the business community is aware of provincial and federal programs available to them and their staff to get them through this difficult time. Both the Chamber and SBIA have been providing regular updates to their members via newsletters and on their websites. The SBIA is maintaining a webpage that provides details changes to services, hours of operation, and closures for local businesses.
  • Business Continuity Planning
    We are working with the SBIA and Chamber to support their members with implementing and adjusting business continuity plans, and the Town has implemented its own to ensure essential services are provided to residents and to ensure the health and safety of our staff and the public. For the Town, this includes a New Policy with work from home options and direction regarding the maintenance of non-essential and essential services.
  • Liaison with Local Partners & Organizations
    The EOC is in daily communication with partner governments, local RCMP, and local organizations. This includes daily communication with our Senior Care Homes to share information and provide support and business continuity assistance. Daily consultations occur with various networks on how to best support and communicate with vulnerable populations.
  • Information Monitoring
    The EOC monitors daily updates from senior levels of government and public health agencies.
  • Communication
    The EOC communicates with residents through a variety of methods, including our website and social media pages. Our daily website updates focus on the most current information relative to Sidney and its residents, along with general information to keep residents informed of the situation from a federal and global level. We are working on expanding our communication methods, including posting informational posters around town and working with Radio Sidney to provide regular audio updates for broadcast.

Examples of EOC Initiatives:

  • Daily website updates relative to Sidney and its residents
  • Monitoring, reviewing and considering all Provincial Health Authority directives
  • Creation of COVID-19 Informational Poster for distribution to multi-family residential stratas and businesses (intended for those that don’t have access to computer)
  • Temporarily repurposing the western section of Downtown Employee Parking Lot as Critical Supply Chain Rest Stop
  • Development of a support plan for vulnerable persons with no fixed address
  • Temporarily closing municipal playgrounds, sport courts, and the skate park

 

Contact Information

Town of Sidney EOC:
Phone: 250-655-6900 (answered Monday to Friday, 9:00 am - 4:00 pm)
Email: information@sidney.ca