> Home Page > Town Hall > COVID-19 Response > Municipal Services Updates

Municipal Services Updates

As of July 5, 2021, Town facilities are open to the public.

 

Town Hall
2440 Sidney Avenue

Department Directory
250-656-1184
8:30 am - 4:00 pm

  • Customer Capacity: 3 customers* at a time
    * 'Customer' includes related parties coming in together
  • Face coverings are strongly recommended
  • 2-metre physical distancing is required

For the ongoing safety of staff and customers, please consider calling or emailing, rather than coming in person for the time being.

 

Driver Services
9884 Third Street

Driver Services Web Page
250-656-0614
8:30 am to 4:00 pm

  • Customer Capacity: 3 customers* at a time
    * 'Customer' includes related parties coming in together
  • Face coverings are strongly recommended
  • 2-metre physical distancing is required


Access to Other Municipal Facilities

  • Face coverings are strongly recommended upon entry to any of the Town's indoor facilities.
  • Sidney/North Saanich RCMP
    The Sidney/North Saanich RCMP front counter is open to the public. They are providing limited services (ie. no fingerprinting).
  • Public Washrooms
    Public Washrooms at 9813 Fourth Street (8 am - 8 pm), Iroquois Park (dawn to dusk), and Tulista Park (dawn to dusk) have been kept open for public use with enhanced cleaning procedures.
  • Parks
    The Town's parks, playgrounds, pathways are open for use. Visit our Parks & Pathways Updates page for the latest guidelines for use.

 

Department Updates

Scroll through this page or select a specific department from the list to learn more about what changes our municipal departments are implementing to adapt to this situation.

Administration

Phone Number: 250-656-1139
Email: admin@sidney.ca

  • Town Meetings
    Due to restrictions imposed on public gatherings by the Provincial Health Officer, Council meetings will be closed to the public until further notice. However, public meetings will be live-streamed for public viewing. Council meeting agendas can be viewed on our Council Meetings page.
  • Council Meeting Live Stream
    Council meetings are now being live-streamed. Visit the Council Meetings page for the meeting schedule and the link to the live-stream. A link to the Council meeting video recording will be posted on the Council Meetings page the day after the meeting.
  • Council Meeting Public Participation
    The public may submit comments or questions to Council via email at admin@sidney.ca prior to 12:00 pm (noon) on the day of the meeting. Please note in your email that it is intended for the Public Participation Period; any correspondence marked as such will be recorded under Public Participation Period and read aloud in the meeting. Comments should be kept brief, as the allotted time remains limited. Your comments may have to be summarized to fit within the allotted time.
  • If you would like to participate electronically (via Zoom) and speak during Public Participation Period, please contact the Corporate Officer at 250-655-5402 or snelson@sidney.ca prior to 12:00 noon on the day of the meeting to register as a speaker.

Development Services

Phone: 250-656-1725
Email: developmentservices@sidney.ca

Driver Services

Phone: 250-656-0614

  • Town of Sidney Driver Services has reopened to the public for certain services with new physical distancing measures in place. Visit the Town's Driver Services Department page for more information.

  • Driver Services' staff are able to conduct the below ICBC Autoplan transactions over the phone. Call Town of Sidney Driver Services at 250-656-0614 to access these services.
    - Renewals
    - Policy changes
    - Cancellations
    - Storage policies
    - Temporary operating permits

Finance

Phone: 250-656-1184
Email: finance@sidney.ca

  • Bill Payments
    During this time, utility bills, dog licence and business licence renewal payments can be made:
    - By credit card on the Town's website;
    - By cheque through the mail or dropped in the letterbox at Town Hall;
    - Utility bills can be paid at your financial institution or through online banking.
  • Changes to Pre-Authorized Withdraws for Property Tax & Utilities
    Changes can be made using this form. Please return the completed form by email to finance@sidney.ca or dropped in the letterbox at Town Hall.
  • Tulista Boat Launch Passes
    Semi-annual and annual boat launch passes are available for purchase at the Tulista Boat Launch ticket machine.
  • Accounts Payable
    Vendors are asked to submit invoices electronically by emailing them to accountspayable@sidney.ca. To ensure payment during the COVID epidemic, we encourage all vendors to enroll in the Town’s Electronic Funds Transfer (EFT) Payment Plan to ensure uninterrupted payment. To receive EFT payments, please complete this form and return it with a void cheque to accountspayable@sidney.ca.

 

Fire Department

Phone: 250-656-2121
Email: firedept@sidney.ca

  • Response to Incidents
    Our dedicated volunteers and staff continue to serve our community through incident response under the parameters from the Provincial Health Officer to preserve First Responder and public health.

 

Public Works, Parks & Engineering

Phone: 250-656-4502
Email: engineeringservices@sidney.ca

Garbage Collection

The Town’s contractor is working hard to ensure curbside garbage and organics collection service levels are maintained. Here are a few things that you can do to keep these important people safe and healthy:

  • Until further notice, please bag your garbage. This helps contain any material that may be contaminated. Garbage containers with loose garbage will be tagged and not emptied.
  • Please place cleaning & hygiene in a plastic bag in your garbage container. These include used tissues, cloths, disinfectant wipes, masks, gloves, personal hygiene products and all similar items. Please do not flush any of these down the toilet or place them loose in your garbage or organics container.

Parks & Playgrounds

Refer to our Parks & Pathways Updates Page for the latest updates about parks, pathways, and outdoor recreation facilities.

 

 

Town of Sidney COVID-19 Safety Plan