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> Home Page > Town Hall > Departments > Engineering Services > FAQ's

FAQ's

Can you show me where to locate my service connections?

Can you locate my property corners for me?

Where are the public parking lots located in Sidney?

The street light outside my place is not functioning, can you please repair it?

My regular garbage pickup was missed today, would you send somebody to collect it?

I want to install sprinklers in my garden, what water restrictions does the Town have?

Does the Town permit backyard burning of garden waste or other waste material?

I would like a copy of some of the official maps the Town has produced.

Q	Can you show me where to locate my service connections?
A.	Depending on the age of the property and records compiled, the Engineering Department at the Town Hall may be able to provide you with an approximate location. However, as much of the information originates from sources other than the Town of Sidney, the Town accepts no responsibility for the accuracy of any information provided.
Q.	Can you locate my property corners for me?
A.	If our records indicate that a Land Surveyor’s iron “post” was previously set at the property corner(s) fronting municipal property, the Engineering Department will attempt to locate those posts only. However, the Town does not guarantee the accuracy of any post located and property owners are advised to contact a licensed British Columbia Land Surveyor (BCLS) to establish a definitive location.
Q.	Where are the public parking lots located in Sidney?
	Location and details about public parking lots can be found within the Town's Downtown Sidney Public Parking Map.
Q.	The street light outside my property is not functioning will you please repair it?
A.	All street light issues should be reported to the Town's Engineering Department at engineeringservices@sidney.ca or 250-656-4502. Please advise if the pole is metal or wooden. The Engineering Department will contact BC Hydro directly if a wooden pole is involved, as these lights are owned by BC Hydro.
Q.	My regular garbage pick-up was missed today, would you send somebody to collect it?
A.	The Town’s residential garbage collection service is contracted to Emterra. Please contact them directly at 250-385-4399, regarding individual pick-up enquiries for household or garden waste collection.
Q.	I want to install sprinklers in my garden. What water restrictions does the Town have?
A.	The Town adheres to and enforces the regulations on water conservation set by the Capital Regional District’s Water Conservation Bylaw (Bylaw #4099). Residents are advised to refer to Schedule “A” of that bylaw and/or contact the CRD Water Conservation Department by email at waterwise@crd.bc.ca or the Town by email at engineeringservices@sidney.ca or by phone at 250-656-4502 for details of water restrictions currently in effect.
Q.	Does the Town permit the backyard burning of garden waste, or other waste material?
A.	No. For environmental, health and safety reasons the Town has banned the backyard burning of all waste material. The use of charcoal, gas or electric barbecues for food preparation is not restricted.
Q.	I would like a copy of some of the official maps the Town has produced. Can I purchase them?
A.	Yes. Copies of the Towns official maps (zoning, street plan etc.) are available for purchase on request. The price for a 2' x 3' map is $7.50, a 3' x 5.5' map is $15.00, and a 3' x 6' map is $15.00.