Communicating with your Council
Your opinions and input are important to members of Council. Town Council is accessible to the public and opportunities are provided to participate in regular Council meetings. Your opportunities to communicate with Council include:
Contact Mayor & Councillors Directly
Council members do not have set hours at Town Hall, therefore residents are welcome to contact them directly. For Council members contact information please click here.
Attend a "Council Meet & Greet" Session
Council "meet and greet" sessions are held every fifth Monday of the month. These sessions are an opportunity for the public to meet with members of Council in an informal manner to discuss topics affecting the community. They are held at the Town Hall, in the Council Chambers, from 5:30 to 7:00 p.m.
*** Council Meet & Greets have been postponed due to the COVID-19 pandemic.
Participate in a Virtual Town Hall Meeting
Throughout the COVID-19 pandemic, Mayor & Council have hosted a series of Town Hall meetings on a variety of topics. Visit the Virtual Town Hall Series page for more information.
Write a Letter or Email
If you wish to contact Mayor and Council by letter or email, please follow the steps below:
1. Correspondence may be mailed or dropped off at Town Hall or emailed before 4:30 pm on Tuesday prior to the Monday meeting. Please note correspondence to Mayor and Council becomes a public record and may be published in a meeting agenda. Note: Letters submitted anonymously will not be presented to Council.
2. All correspondence should be addressed to "Mayor and Council" and should include your full name, email or mailing address.
3. It is important to clarify your intent - are you providing information only, do you have a suggestion or are you asking a specific question or proposing a specific action? Please make this clear in your correspondence what you expect from Council.
4. Your letter may be forwarded to the appropriate Department for a direct response or it will be presented to Council for their consideration at a future Council meeting. During a Council Meeting: Council may just receive your letter for information; direct further action; or refer it to staff.
Appear before Council
*** Due to the COVID-19 pandemic, Council meetings are closed to in-person public attendance until further notice. Public participation is possible during Council Meetings through written submissions or electronic participation (via Zoom). Visit our Municipal Services Updates page for additional details.
1. Public Participation Period - At the beginning of every regular Council meeting, the public is given the opportunity to speak to issues related strictly to municipal matters on community concerns.
- A maximum of 20 minutes (approximately 3 minutes for each speaker) is allocated prior to Regular Council meetings.
- Presentations will be brief and to the point.
- Those wishing to address Council will be asked to specify their name and address for identification and the topic involved before being granted permission to speak.
- Issues must relate strictly to municipal matters on community concerns. Individuals may speak to an agenda item or pose a question to Council.
- Questions shall be on topics which will not normally be dealt with by municipal staff as a matter of routine.
- Questions shall be addressed through the Chair and if the questions can be answered either by the Chair or through the Chair, Council will endeavour to do so. Otherwise, the questions will be referred to staff.
2. Presentation/Delegation - To have individuals or groups make formal presentations to Council. Please submit a Request to Appear Before Council.
a. Any person or group wishing to appear before Council must inform the Corporate Office, in writing, preferably with background material:
a) by 4:30 p.m. on the Tuesday prior to the Council;
b) of the subject of the delegation; and
c) of the name and address of the speaker for the delegation.
b. A maximum of 10 minutes is allotted. If there is more than one speaker, then each speaker shall present different information and the maximum time shall not be exceeded.
3. Public Hearing - Under legislation, Council must provide an opportunity for those who believe that their interest in property is affected by a proposed Zoning or Official Community Plan amendment shall be afforded a reasonable opportunity to be heard or to present written submissions. Public Hearings are held prior to regular business at a Council meeting. Written submissions must be received by 4:00 p.m. on the day of the public hearing. Correspondence addressed to Mayor and Council will form part of a public record and may be published in a meeting agenda.