NOTICE OF WATER SERVICE INTERRUPTION: Residents living near the Community Safety Building (Eighth St to Sixth St near Oakville Ave and Orchard Ave) may experience a water service outage until approximately 1pm today as unscheduled watermain repair and maintenance is underway. If you have questions, please call the Town's Engineering Department at 250-656-4502. We apologize for the inconvenience.   

Storm Drains & Ditching

The Town’s Storm Drain division is responsible for operating and maintaining approximately 40 km of storm sewer main lines and approximately 5 km of roadside drainage ditches.

 

Background Information

Routine maintenance activities involve the cleaning of main lines with high-pressure flush trucks and video inspecting for problems or deficiencies. In addition, there is the installation and repairing of 550 manholes, 2,500 Sewer and Drain connections, 1,000 catch basins, inlet and outlet structures and other related appurtenances.

The Town works closely with the CRD to protect and enhance the environment and preserve habitat areas. The goal of the Department is to ensure that the drainage system is maintained in a proper operating condition and providing the public with an appropriate level of service.

 

In the Event of an Emergency

In the event of a problem involving water, sewer, drainage, or roads, please call:

Frequently Asked Questions

Call 250-656-1034 during business hours or 250-656-1184 after-hours.

Call the Town of Sidney Underground Utilities Department at 250-656-1034.

You can find this information using the public GIS tool SidneyMap.

Yes, call the Town of Sidney Underground Utilities Department at 250-656-1034 or email engineeringservices@sidney.ca.

Maintenance of Private Drainage Systems

To ensure everything is working properly before winter rainstorms arrive, homeowners should check gutters, downspouts and perimeter drains around their house. Clear your gutters and downspout of all leaves and debris. Ensure that they remain clear through the winter.

Have your drain system cleaned and repaired if necessary. Remember, drain tiles will plug over time with mud, silt or roots and in some cases may fail due to age. Ensure that any surface drains, such as those located at the bottom of driveways and stairwells are clear of mud and debris and remain clear throughout the winter.