NOTICE OF WATER SERVICE INTERRUPTION: Residents living near the Community Safety Building (Eighth St to Sixth St near Oakville Ave and Orchard Ave) may experience a water service outage until approximately 1pm today as unscheduled watermain repair and maintenance is underway. If you have questions, please call the Town's Engineering Department at 250-656-4502. We apologize for the inconvenience.   

Water and Sewer Utilities

Water and Sewer costs are paid through user charges (billed quarterly) and infrastructure levies (billed on annual tax notice). Residents in single-family homes and duplexes will also find charges related to refuse collection on their Utility Bills.

 

Utility Payment Options

Pay online using your Visa or MasterCard. You will need your utility account number and access code, which can be found on your utility bill.

You can also pay online using your bank’s online bill payment service. If you have not paid us using this method before, you will have to add the Town of Sidney as a new payee.

Helpful Tip – Try searching for us as just “Sidney”, then select the appropriate payee for utility bills. Your account number can be found on your utility bill.

Your utility account balance can be automatically withdrawn from your bank account on each due date. To sign-up for this service, modify your existing pre-authorized withdrawal information, or cancel your pre-authorized withdrawal payments, please visit our online service MySidney.

If you do not have a MySidney profile, you can register for one on the MySidney Registration Page.

Cheques are accepted by mail. Please send to:

Town of Sidney
2440 Sidney Ave
Sidney BC V8L 1Y7

Utility bills are payable in person at most financial institutions.

Cheques can be deposited in the drop box located at the main entrance to Town Hall, available 24/7.

Please do not deposit cash in the drop box.

Water Utility Rates

The water user charge provides for the operations of the Town’s water system and the purchase of bulk water. The annual infrastructure levy provides for renewal of the Water Utility’s infrastructure.

2023

2022

2021

Fixed Quarterly Charge Per Unit

$20.00

$20.00

$20.00

User Charge Per 1,000 Gallons

$5.82

$5.54

$5.37

Annual Infrastructure Levy Per Folio

$75.00

$75.00

$75.00

Sewer User Charge

The sewer user charge provides for the operation of the Town’s sewer collection system, and Sidney’s portion of costs to operate the Unified Treatment Plant for the Saanich Peninsula. The sewer user charge is based on water consumption. The Capital and Infrastructure levy provides for renewal of the Sewer Utility’s infrastructure.

2023

2022

2021

User Charge Per 1,000 Gallons

$8.40

$8.10

$7.90

Minimum Quarterly User Charge

$25.00

$25.00

$25.00

Annual Infrastructure Levy: Single Family

$130.00

$130.00

$130.00

Annual Infrastructure Levy: Strata Unit

$65.00

$65.00

$65.00